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28 November 2011

Revised CPR and AED Materials Now Shipping

Updated EFR Materials

(two down, one to go)


Revised CPR/AED materials are now shipping! All related kits such as the EFR Instructor Manual and EFR Instructor Start-Up Kit have been updated as well.

So if you order a 60215 Instructor Pack or 70149 Instructor manual you will receive new Primary/Secondary materials, new CPR/AED materials, but the prior version of Care for Children.

We expect Care for Children will have new materials in February or March 2012. Revised EFR Instructor Trainer materials will be available shortly thereafter.

New CPR/AED Materials

CPR/AED manual and DVD - 60267
CPR/AED manual ala carte 70185
CPR/AED student exam 71865
CPR/AED instructor guide 79215


Read about the revised EFR Primary / Secondary Care products.

Creating a Memorable Holiday eCard

Scuba-Themed Holiday eCards

Tis the season for holiday eCards. If you've already Elf'd yourself, or want to create something specifically-scuba, here are some ideas:

Email subscribers may need to click through to view the images / video in this post.


The Simple Option: Image with Text
Here is a short and sweet greeting with festive Christmas Tree worms.



Animated Underwater eCards
Choose from a variety of styles at joandjoe.com - there is a fee of $17/year.
Jo and Joe supports Project AWARE, please enter donation code: "AWARE" during sign-up.

Scuba Holiday eCard 
Photo Slideshow 

Use images from your 2011 dive trips or dive club activities to create a 2011 recap video at animoto.com. The program is very easy to use, just upload your images and the website does the rest. 

A 30 second video slideshow with about 12 photos is free. Longer videos will run you $5. Choose from six holiday themes and twelve music clips (you can also upload your own tune). I made a sample video (see below) with some travel photos I've collected over the years.




Important Considerations...
Your eCard is also a marketing piece. Create something your customers will want to share, and you've got instant word of mouth advertising. Some ideas:

Invite customers to submit their best 2011 images for possible inclusion in the year-end eCard.  Customers will look forward to opening your year-end greeting to see if their shot was chosen. If you don't want to do the judging, use a Facebook App such as Offerpop to create a fan voting page.

You could also include a special offer within your greeting. For example: Join us for a year-end celebration at XYZ location. The first round is on us! Here is an example from a restaurant: 

15 November 2011

Mysterious Credit Card Charge from PADI?

PADI Automatic Renewal Processed Last Week


Did you recently see a credit card charge from PADI for $191, $275, $370 or $590? If so, those were your 2012 PADI Americas membership dues.
  • $99.50 was the Divemaster auto-renewal rate.
    That's a $22 savings versus the regular rate of $121.50.
     
  • $191 - The automatic renewal rate for instructors.
    This saves over $34 versus regular 2012 renewal of $225.50


  • EFR Instructor dues happen every other year, if it was your year to renew for EFR you may have seen a charge of $275 (that's $191 + $84 for EFR).

  • If you’re a PADI store, your charges were either $370 or  $590 depending on the store level. In either case, the savings is $25 versus paying the standard renewal.

Email notifications were sent alerting members on auto-renewal that the charges were coming. If you did not receive this notification, please check the My Account section of the PADI Pro’s Site  to verify the email address we have on file, or contact PADI's Customer Service Department: 800 729 7234 ext. 2495.

Scuba Diver Gifts - Geek Gadgets and Toys

Every year I struggle to think of holiday gifts for my diver friends and co-workers. So this year I started early and ended up with two posts worth of ideas!

We'll start with part one: Geek Gadgets and Toys. Part two I'll publish later this month.

Tchotchke Gift Ideas
($20 or less)

Lego makes an Atlantis series with divers, sharks, etc. You can buy the figurines as a keychain or magnet. All the items pictured below are $10 or less; if you want to go for something a little more expensive, there are complete playsets such as Gateway of the Squid and City of Atlantis.

lego atlantis scuba diver magnet set of three figures





Browse Scuba Legos




PADI Water Bottle
Who doesn't drink water?
This is a gift anyone can appreciate. It comes in blue or red.
82285 for blue or 82290 for red


Diver Gift Ideas from $20 - $40

This luggage scale is one of the best gifts I've ever received. Leave it to my mom (who doesn't dive) think up this extremely practical and useful gift. I don't know how I ever lived without it.





By now you've probably seen the youtube video of the remote-controlled flying shark surprising people in dorm rooms and hallways. It's called an Air Swimmer. Not only is it a fun gift, one of these would be a clever attention-getter at a trade show (boat show, bridal show, etc). You could attach your store logo / booth number and fly it around the exhibit hall.

Bill at Scuba Views (Las Vegas, NV) was the first person to give us a heads-up about the Air Swimmers and has some in stock. If you're interested, call 702 645 0516 and ask for Bill or Marilyn.


Diver Gift Ideas $50 and Up

scuba diver gift idea waterproof iPad bagAt the NW Dive and Travel Expo I got to play around with a waterproof iPad bag. Unlike bags that just protect your device from water / dirt, this one allows you to use the iPad while it's in the sealed bag. Here's a review.


PADI's Encyclopedia of Recreational Diving is also a good gift item. It includes more than 100 videos including:


Mobile Phones for Scuba Divers  / Watersports Enthusiasts / Klutzes
There are dozens of cell phones to choose from these days, but only two (I know of) that can handle the diver lifestyle. The Motorola Defy (T-Mobile)caught my eye last year here's  a video showing the Motorola Defy in a container of water - with more water being poured over it. If you really want to dig in to the specs and performance of this phone,  here's a review  from Engadget.

A second water-resistant phone also became available this year. The Xperia Active can be dunked in water and (supposedly) the touch screen works even if you have wet fingers. Sony has a promo video of Maria Sharapova showing off the Xperia's features. If you stare at her outfit long enough a 3-D dinosaur appears. This is a GSM phone (T-Mobile or AT&T users here in the US).





Want More Holiday Ideas?

08 November 2011

Top 10 Ways to Capture Holiday Dollars

Holiday Promo Ideas for Scuba


The average holiday shopper will spend $700 - $800 this yearand complete the majority of their shopping before December 15th



More Holiday Shopping By the Numbers
  • In 2010, shoppers spent $112 more last year than they planned - $811 on average.
  • 57% of shoppers surveyed said they intended to take advantage of holiday discounts to buy for themselves.
  • Shoppers using credit cards spent $896 on average.
With these facts in mind...PADI Instructor News is proud to present:

Top 10 Holiday Ideas for Dive Retailers


1. A Holiday DSD - Discover Santa Diving
Ugly Christmas sweaters have polluted holiday cards far too long. Offer an alternative to cheeseball family photos with Scuba Santa. Tell the local media about your event, and your scuba event could end up in the paper!  Read more about preparing for a Scuba Santa event.


2. The Equipment Specialist Course Puts Scuba Gear on Their Wish List
Invite students to learn about the "care and feeding" of their equipment. Offer save a dive kit packages and showcase your latest and greatest gear. Invite equipment reps to help with demos, and show "How It's Made" equipment/tank manufacturing videos from PADI's Encyclopedia DVD-ROM (part no 70833). Read Scuba Steve's tips for teaching an equipment specialty course


3. Holiday Deal of The Day
Post a daily special to your Facebook page and/or website and encourage customers to check back every day for a new deal. Call it 12 Days o' Deals and promote it in advance via your enewsletter and Facebook page. 87 Percentage of shoppers said they won’t buy gifts unless there is a discount of at least 20% so promote the specific dollar or percent savings of your deal.


You could offer an all-around deal such as 20% off any dive computer in stock with purchase of BC/Reg - today only or a limited quantity offer such as 2012 unlimited air fill card - $200 - first five customers to call or come in today.




4. Seal Team = Mother's Little Helper
The week between Christmas and New Years is a great time to offer a Seal Team program. Once the shine of new presents has warn off, house-bound kids want something fun to do with their friends. A Seal Team "day camp" provides a mental health break for parents and a memorable activity for kids.



5. Make Holiday Shopping a "No Brainer"
Figuring out what gifts to buy is a big challenge for most shoppers. Make purchasing easy with gift ideas / packages in a variety of price ranges: (under $50, under $100, etc). You could have an equipment care kit, a "World's Best Dive Buddy" training package with Rescue Diver and EFR, a dive traveler package, etc.
53% of shoppers say they will use the internet to research gift ideas so don't forget to post the list of ideas / packages to your website and on Facebook.



6. One in Four Shoppers will buy virtual gifts
A recent survey  noted - 27% of holiday shoppers plan to purchase digital goods this year (e-books, music, etc). Folks buying digital goods tend to be younger, male and university-educated. Does that demographic sound familiar?  Shoppers with a digital preference also planned to spend $440 more than shoppers who aren't in the market for digital goods. As a PADI Pro you can offer eLearning gift passes - read more about buying / using eLearning Gift Passes.



7. Don't forget non-divers
Make your dive business one-stop shopping. Be sure customers know about some of your great non-diving gift ideas like a family first-aid package with hands-on training and a first aid kit. Swimming supplies and fun underwater toys can round out a holiday shopper's list.

Flex Clock - part no. 82299

8. Why should I buy from you?
A charity tie-in gives customers a feel-good reason for spending their gift-giving dollars with you. Here are some ideas:


  • A Giving Tree - decorate a tree with paper or glass ornaments tagged with a prize or discount on a future purchase. Invite customers to bring in five cans of food in exchange for selecting an ornament off the tree. Not into trees? Create a custom scratch its instead.

  • Make a donation based on sales or FB Likes -  For every dive computer sold from 1-31 Dec we'll donate $25 to XYZ charity (such as Project AWARE) - OR - we'll donate $5 for every new "Like" to our Facebook page this holiday season (specify dates) - see example here.

9. Create a holiday gift center
Feature your holiday packages and ideas in a special area of your store. Make a simple display by wrapping empty boxes in holiday paper and placing gift items on top or take an existing display and decorate with garland. Include products in a wide price range and a sign promoting "gift certificates available."

10. Holiday thank you party
Invite your dive club members and students certified during 2011 to a special party. Certificates of recognition for Most Improved Diver, Most Dives Logged, or 2011 Master Scuba Divers are a great reason for people to attend. The magic of experienced students and shop staff mingling with new divers typically leads to con-ed classes and charter spots filled!

Automatic emails to PADI eLearning Students

Communication Tools for Online  Students


PADI eLearning students automatically receive an email each time they complete a section of the online course. Here's an example:



Subject: You Have Begun Your PADI eLearning Course

Congratulations on beginning PADI Open Water Diver Online! Completing the knowledge development portion of this course is your first step towards becoming a certified PADI Open Water Diver. Keep up the good work. If you need any assistance during this course, please contact us. We look forward to seeing you soon. 

The email above goes out automatically unless you change it. By customizing the message you can provide useful information and reminders for your students. For example:
  • Contact info and hours of operation
  • Medical form heads-up
  • Contact us ASAP to schedule your pool and open water dives
  • Rental gear is provided but each student needs their own mask, fins, snorkel, etc.
  • We're running a special on mask, fin and snorkel packages
  • Useful technical information
    (ex. iPad users will need to download a Flash app to make eLearning work)

Sample Welcome Email
In case it's helpful, here's a sample eLearning welcome email . Just copy and paste the text into the eLearning website (see instructions below). You can have a custom message done in fifteen minutes.


HOW TO: edit eLearning auto-emails.
  1. Login to elearning.padi.com as the Store Admin
    (see below if you are an independent instructor)
  2. Click on Course Maintenance
  3. Click on Add/Edit Section Emails
  4. Click the Select Sections button
  5. Choose Open Water Diver Course (RDP and Dive Computers) Introduction from the drop down menu (see screengrab below).

    Do not choose Open Water Diver Course: Introduction (old version of OW eLearning course).
  6. Click Continue
  7. Under Add Section Email, Open Water Diver Course (RDP and Dive Computers) Introduction should now be displayed. Click the Continue button.
Can't Login?
If you don't know your eLearning login, click the Forgot Password button on the elearning.padi.com login screen.


Not a PADI store member?
Instructors who've purchased an eLearning gift pass will be able to access the eLearning emails. Login to eLearning.padi.com and follow the directions described above.


EXTRA CREDIT!

Create a "congratulations" (Course Completion) email.

The Course Completion email can be edited in the User Maintenance Menu (as opposed to section emails - as described above).

Some key points you could mention:
  • About that medical form... seriously, have ya looked at it?
  • A checklist of items the student needs to complete prior to their first session(ex. complete the quick quiz, attend orientation, schedule pool session)
  • Invite the student to bring a friend to the last pool session for a free discover scuba
  • Invite student to visit the store / we look forward to seeing you soon.

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